1. Delivery areas

We deliver to all areas available within the checkout page options on our website, as described on the checkout page. 

2. Delivery time

The delivery time varies depending on the delivery method and the region chosen when completing the order, the expected delivery times will be displayed on the order fulfillment page, the delivery process and speed may be subject to any changes depending on the order processing process and shipping conditions. 

3. Delivery charges

• Shipping charges by region: Delivery charges vary based on the region chosen at checkout, and the charges will be clearly displayed before the purchase is checked.
• Express delivery: If the express delivery option is available, it will be offered for an additional fee and the expected delivery time will be displayed when the order is completed.

4. Delivery method

We use reliable local delivery services to ensure that your order arrives safely, after sending your order and if the order tracking service is available you will receive a tracking number via email or text message to follow the status of the order. 

5. Order Tracking

After submitting your order, a tracking number will be sent via email or text message, allowing you to track your order via the delivery company’s website, if an order tracking service is available. 

6. Missed Orders

If the customer cannot be reached, the delivery representative will try the delivery again or call you to set another delivery time. If the order cannot be delivered, it will be returned to our warehouse. 

7. Contact Us

For any delivery related queries, please contact our customer service team.